Echo Show 5 - Netflix app

hello, i have a problem with amazon echo show 5 and the netflix application. I've always used one account and never had a problem. Now I need to change account and the Netflix application always says that the password is wrong but it's not like that because I enter easily from the silk browser. I updated my password, tried another netflix account as well, same outcome. I reset echo show to factory defaults and checked for updates but nothing. Paradoxically, if I enter my old account, I can...

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